Westfield Membership
FAQs
Getting Started
- What is the Westfield membership program?
- Why should I become a member?
- Where are Westfield member benefits available?
- What information do I need to provide to join?
- Why do I need to receive marketing communications to join the program?
- How do I create a Westfield membership account?
Account and Profile
- How do I access my Westfield member benefits online?
- I want to change my delivery address, how do I do this?
- I want to change my payment methods, how do I do this?
- I want to change my contact details, how do I do this?
- How do I view my order history?
- How do I update my account details?
Privacy and Security
Offers
Westfield Reserve Ticket Allocation
- What are Westfield Reserved Tickets?
- How do I buy Westfield Reserved Tickets?
- How will I receive my tickets and confirmation details?
- Do I need a Westfield membership account?
- What version of the Westfield app do I need to purchase these tickets?
- My Westfield app won’t open. What do I do?
Parking
- How do I get member parking benefits?
- Do I need to use the app to get the centre parking benefit?
- How much does parking cost?
- How do I add my number plate?
- How many vehicle number plates can I add to my account?
- I share my vehicle with someone else. If the vehicle is against my account, can the other person also get the parking benefits?
Parking Payments
- Why should I add a parking payment method?
- How do I add a parking payment method?
- What payment methods do you accept?
- My payment method has expired. How do I update my details?
- How can I get a receipt for parking?
- How can I review my payment history or get a copy of my tax invoice?
Vehicle Sharing
- If I sell my car and I'm the primary owner of the car but share with other people, will their number plate automatically update when I add a new plate or do I need to add them again?
- When I'm in centre and parked with a shared vehicle, can other members with access to this number plate in their account see that I am in centre?
- I no longer wish to share a vehicle. How do I stop sharing my vehicle with another member?
- If I share a vehicle, is my location information also shared?
- If I share a vehicle, what exactly is being shared?
- I share a vehicle. Is there a way my vehicle's details can be shared with someone else, so they can see the vehicle details in the Westfield app?