Why can't I redeem my offer? September 14, 2021 00:38 Updated Please contact us or visit one of our team members at our Concierge desk to assist. Related articles I'm in centre, how do I scan an offer QR code? Do I need to be in centre? How do I access my Westfield member benefits online? I need help with Westfield online. What should I do? Where can I redeem my offer in app?