Why can't I redeem my offer? September 14, 2021 00:38 Updated Please contact us or visit one of our team members at our Concierge desk to assist. Related articles Do I need to be in centre? I'm in centre, how do I scan an offer QR code? Where can I redeem my offer in app? I need help with Westfield online. What should I do? If I sell my car and I'm the primary owner of the car but share with other people, will their number plate automatically update when I add a new plate or do I need to add them again?