Submit a request

Please select the topic that best matches your needs:

Your email address

Your name

What is your Gift Card enquiry regarding?

What is your Physical (EFTPOS) Gift Card enquiry regarding?

What is your Digital Gift Card enquiry regarding?

Gift Card Number

Your Gift Card Number must start with '5021190' and will be 18 characters in length. If you have multiple cards, please separate the Gift Card Numbers with a comma.

Reference Number

Your Reference Number will be 4 characters in length. If you have multiple cards, please separate the Reference Numbers with a comma.

Did you purchase the Gift Card?

Order Number

Date Order Placed

Approximate Time Order was Placed

Gift Card Amount

Card Reference Number(s)

If you have multiple Digital Gift Cards, please separate each Card Reference Number with a new line.

Date Order Placed

Approximate Time Order was Placed

Gift Card Amount

New Recipient's Email Address

Subject

Description

Please enter the details of your request. Our support team will be in touch.

Attachments

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Personal information you submit as part of a request may be securely stored for an extended period to allow Scentre Group employees to provide you with continuity of service in the future and, or to identify misuse of our site. Please only provide the information outlined on the forms. Further information about how we manage your personal information is contained in our Privacy Policy. If you have any questions or would like further information about the collection and use of your Personal information, please contact us at privacy@scentregroup.com.