How can I cancel a Click & Collect order? September 15, 2021 00:28 Updated If you have already received an email confirmation, then we are unable to cancel the order at this time. Please contact Westfield Support for assistance with processing a refund for eligible returns. Related articles I am not near a Westfield centre, can I still shop with Westfield Direct? How does Click & Collect work? How do I cancel my order if I change my mind? I need help with Westfield Direct. What should I do? There is something wrong with the items I've received. What should I do?