What do I do when I arrive? March 27, 2020 01:37 Updated Follow When you arrive at the pick up zone, simply provide your order details (name, order number) and we will collect your order. Related articles What if my order is delayed? What if I'm not around when my delivery arrives? I am unable to drive. Can I still use Westfield Direct? Where do I pick my food up from? Is the pickup process contactless?