There are a number of reasons why you may not be able to activate your Digital Gift Card:
- You may have a incompatible device that does not support digital payments
- You may not be in Australia when activating a gift card.
- Your card may have already been activated
- You have a bad internet connection and unable to connect to our services
If you experience any of these issues, please contact our customer support team by submitting a request or call 1300 790 292 (Monday - Friday 9am - 5pm AEDT).